Case Study

“JobWatch helped eliminate our time-consuming paperwork. I’ve been in transport over 20 years and it’s by far the best system I’ve come across. It allows for better accountability and traceability of what we deliver or collect. The system alerts the office of potential problems with a job so they can resolve them straight away. Hence, we are able to offer better customer service. We can monitor vehicles and ensure full utilization of drivers’ working hours. The fantastic customer service team supported us through the adoption stages”

“Our services team includes refrigeration, plumbing, gas, and electrical engineers, who install and service equipment across the country. I decided to move our entire mobile workforce onto the JobWatch system because environmental and efficiency savings are close to our hearts. Operating a super-efficient, paperless mobile workforce management system enables us to calculate the best routes and timings minimise the administrative burden and fit in more jobs each week. Our record keeping is more reliable in real time.”

“I’ve worked with Martin for over ten years now from Satellite tracking to online defect reporting and now with BigChange Apps. They are professional and have a can do attitude that sets them apart. Nothing is too much of a problem and they are constantly working hard to give you what you want. We have been using JobWatch now for 6 months and can already see savings on fuel and office hours. I would recommend JobWatch to anyone who is serious about road transport and is looking to streamline their operations.”

“I established Clearabee with just three people, one truck and an unproven idea to provide eco-friendly and cost-effective waste clearance services. Just a few months later we had seven trucks, increased our workforce and are on course to deliver more than £1 million in sales over the next year. We credit JobWatch mobile workforce management technology as being vital to Clearabee’s early success. Anyone can manage two trucks on pen and paper, but you can’t run a bigger business that way.”

“We needed a system to ensure employees weren’t abusing company vehicle privileges. We’d never had one before because it had always been price prohibitive, but JourneyWatch was very competitive. Installs were free where other as other providers charged a fortune. JourneyWatch is very quick and easy to use. We can instantly locate our vehicles and react immediately to any driver issues with the real time alerts. We’ve improved driver behaviour and saved money by reducing driving hours. Their RoadCrew customer service is excellent.”

“My MD commented one day that it would be fantastic if there was a system out there which would track, schedule jobs, capture signature and provide satellite tracking all in one. At the time, we felt it was impossible until we discovered JobWatch. Going with JobWatch has improved our professionalism and efficiency as we always know where our engineers are so we can inform our customers. It has eliminated calling to and from the office and has saved on fuel cost. The RoadCrew customer service has recommended it to anyone.

“We choose JobWatch because, unlike other solutions, it could incorporate job scheduling, work flow and signature capture along with vehicle tracking. JobWatch saves us time as we can now invoice our customers immediately. The system paid for itself within the first 2 weeks as we had a vehicle stolen and were able to go straight on the web and locate it. We got it back immediately!”

“We had been looking around at tracking for a long time. We came across JobWatch and it was so easy to use, even my mum could use it. With its competitive price, it was a non brainer for us. Since getting JourneyWatch we have made significant savings, we are much more efficient and reactive. RoadCrew Customer service is outstanding, they react immediately to any queries.”

“We were with our previous supplier for 5 years but when our contract came to an end we decided to review the market. We were nervous to change provider until the experienced salesperson from BigChange gave us a comprehensive demo of the JourneyWatch system. The Biggest benefits have been the automatic email reporting –we no longer need to painstakingly search through the system. JourneyWatch has saved us time, money and improved driver behaviour, Their RoadCrew Customer service is excellent.”