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The paperless way to plan, manage, schedule and track your mobile workforce

One single platform brings together your back office, mobile workers & customers in perfect harmony.

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Return on investment from the word go!

See instant benefits from day one of using JobWatch
  • Dramatically improve workflow productivity
  • Drive revenues and profitability
  • Maximise asset and resource utilisation
  • Optimise invoicing and drive cashflow
  • Reduce failure
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Supercharge workforce productivity

Unite your back-office and mobile teams and unlock business growth
  • Real-time connection between back office and field teams means everyone is working from the same schedule and plan
  • Smarter planning and scheduling turns wasted time into billable time
  • True visibility lets you respond effectively as plans change throughout the day
  • Mobile workers always have everything at their fingertips – job details, manuals, schematics, exploded diagrams
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Say goodbye to laborious manual processes

No more duplication of work, wasted effort and paper-based-inefficiency
  • Manage service calls and quote, plan and schedule in seconds without moving from one application to another
  • Powerful built in CRM gives you a rich picture of every customer, contract and all associated jobs and activities. All your customer and job data is instantly accessible in one secure place.
  • Manage pricing for contracts including jobs, labour and parts
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Create real customer wow!

Deliver on your promises to the ever-increasing expectations of your customers
  • Customers can manage and book their own jobs on their own personal booking site
  • Case management lets you manage customer queries all the way through to resolution
  • ETA reports keep customers updated
  • Less failure – confidently deliver on your promises
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Fits your business like a glove

Work is streamlined with completely customisable workflows
  • JobWatch works the way you do – for an easy transition from paper to paperless
  • Workflows are template driven. This means every job follows the right process and workflow.
  • The JobWatch workflow builder makes implementation and setup simple and effortless
  • Professional, fully-branded job cards are instantly outputted, for complete proof of service
  • Stock and parts used are fully managed
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Respond as quick as a flash

Get the right resource to site and shrink customer waiting times
  • Drag and drop scheduling lets you create and schedule new jobs in just 30 seconds
  • Respond rapidly – identify the right resource, in the right place, with the correct skills
  • Intelligent scheduling assistant pro-actively warns of insufficient drive or site time to complete a scheduled job
  • Instant messaging between the back office and the field
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Faster, simpler quotation and invoicing

Make your cashflow sing
  • Complete management of orders from quotation right through to cash
  • Quickly and easy invoicing with line-items automatically populated from the job type and parts used
  • Define and manage job, labour, parts rates and discounts.
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Make failure a thing of the past

Get that first time fix every time, at competitive cost
  • JobWatch dashboards give you a ‘helicopter view’ of the operation at a glance
  • Proactive alerts ensure you can manage pro-actively to respond to jobs in jeopardy
  • JobWatch’s Intelligent scheduling engine avoids prevents impossible jobs being scheduled e.g. where there is insufficient drive time or work time.
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No degree in gobble-de-goop required

Your people will love our simple and straightforward user interface
  • JobWatch features a clear, simple and intuitive user interface
  • If it’s easy to use, it will get used. That’s why simplicity is at the heart of our design philosophy
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Be everywhere, at the same time

With powerful real-time workforce visibility
  • Full vehicle and/or mobile resource tracking with journey history
  • See jobs, vehicles and resources on the map
  • Quickly find the nearest vehicle or resource to a location and respond quicker
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Are we making a profit?

Gain powerful visibility and insight into operations to drive the bottom line
  • Instantly see how your business is performing against the most critical KPIs with the BigData report
  • Revenue, margin and profitability reports at your fingertips
  • View productivity by individual resource or vehicle
  • Understand where the profit or loss is coming from within your operation
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Make those assets sweat

Maximise asset and workforce utilisation
  • Built in fleet management to get very best out of your vehicles, equipment and ancillaries
  • Be alerted to planned maintenance, registration and insurance expiry
  • Log and manage defects on vehicles and equipment
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Sleep like a baby at night

With Health & Safety and Duty of Care built in
  • Enforced risk assessments, health and safety checks and vehicle checks built into workflows
  • Safety checks are linked to job types – so the correct safety checks are always completed
  • Proactive alerting (e.g. where safe driving / Tacho hours are at risk of being exceeded)
  • Visibility of driver behaviour and speeding
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